Privacy Policy

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THE SHINY BLADE – PRIVACY POLICY
Effective Date: 30/05/2025

Website: www.theshinyblade.co.uk
Company: The Shiny Blade, a brand of Mulkerrins Holdings Ltd

At The Shiny Blade, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or make a purchase from us.

We may collect the following types of personal data:

• Contact details: name, email address, phone number, billing and delivery addresses
   
• Account information: username, password
   
• Payment details: processed securely through third-party providers (we do not store card information)
   
• Order history: products ordered, dates, return status
   
• Marketing preferences: newsletter opt-in/out status
   
• Technical data: IP address, browser type, device data, and site usage (via cookies)
   

We use your personal information to:

• Fulfil orders and deliver products
   
• Communicate with you and provide customer support
   
• Send updates or marketing messages (if subscribed)
   
• Manage your account
   
• Improve our website experience
   
• Comply with legal requirements
   

We only share data with trusted third parties, including:

• Payment processors (e.g. Stripe, PayPal)
   
• Courier and delivery partners
   
• Marketing and email services (only if you subscribe)
   
• Legal bodies where disclosure is required by law
   

We will never sell or rent your personal information.

We use cookies to enhance your experience, track website usage, and support essential features. You can manage cookie preferences in your browser settings.

For more details, refer to our Cookie Policy.

You have the right to:

• Request access to the data we hold about you
   
• Correct or update inaccurate personal data
   
• Withdraw consent from marketing communications
   
• Request deletion of your data (where legally permissible)
   
• File a complaint with the UK Information Commissioner’s Office (ICO)
   

To make a request, please contact us at: kevin.mulkerrins@gmail.com

We only keep your personal data for as long as necessary to fulfill our contractual and legal obligations.

We use industry-standard security protocols and safeguards to protect your personal data from loss, misuse, and unauthorised access.

Our site may contain links to external websites. We are not responsible for their privacy practices and recommend reviewing their policies independently.

We may revise this Privacy Policy from time to time. Any updates will be published on this page, and the "Effective Date" will be updated accordingly.

For any questions or privacy-related concerns, please contact:

Kevin Mulkerrins
Founder & Creative Director
📧 kevin.mulkerrins@gmail.com
📞 07940 736 624
🌐 www.theshinyblade.co.uk